The Bourn Benthos, LLC store is established as a dropship company in conjunction with third-party partners. Due to the print-on-demand nature of this partnership, all sales are final without the ability for refunds or returns. However, if a purchase has been damaged during shipping, it may be eligible for replacement at no additional cost. In this situation, please contact bournbenthos@gmail.com with your order confirmation or receipt and photos of the damaged products and packaging as soon as possible. With this information, we will be able to contact the printing company and arrange replacement products within the maximum 30-day deadline from the date you placed the order.

Please do not send your purchase back to the manufacturer or to the return address on your receipt.

Contact us at bournbenthos@gmail.com for questions related to refunds, returns, and exchanges.